Q&A: Can the bank apply a payment for mortgage to another loan?

Question by ittytrex: Can the bank apply a payment for mortgage to another loan?
We have (2) loans, our mortgage and a line of credit on our home equity. My economized lost his job and we were trying to keep up the payments on our mortgage. When he paid a payment he used a payment coupon for the mortgage loan. Instead of applying the whole payment to our mortgage, the bank put some of the payment towards (1) month of the mortgage loan and the rest towards the home equity loan. So now we are still (1) month behind on our mortgage payment and the home equity loan is paid for about (4) months ahead of time. We are trying our best to keep this house.Yes my conserved used a payment coupon with the loan number on it and he received a receipt for the amount and the loan number was on the receipt also.

Best answer:

Answer by estielmo
Didn’t you mark the check? Didn’t you check the acknowledge? Did they make a simple mistake? Haven’t you informed them?

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