Is Bank of America Home Loans your mortgage company?

Question by When Will This Recession End: Is Bank of America Home Loans your mortgage company?
If so, are you happy with them as they are today. They were formerly known as Countrywide Home Loans.Unfortunately they are currently my mortgage company so I won’t be able to rid myself of them overly easily.

Best answer:

Answer by caddi814
I am a credit card, mortgage, and home equity line of credit collection agent for a study bank. I talk with a lot of people who have their HELOC loans with us and their first mortgage with Bank of America. They all b*tch about them, whether it be b/c if theyr’e having a hard clocked paying, they won’t work with them, to billing issues, to poor customer serivice, etc. So, I’d say, no… Why not try a local credit union? They usually have better rates anyway and generally outstanding customer serve. You can go talk to someone locally should a problem ever arise.

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